Privacy Policy

Effective Date: July 21, 2025
Last Updated: July 21, 2025

At Bankjoy, we’re committed to protecting the privacy of visitors to our corporate website, www.bankjoy.com (the “Site”). This Privacy Policy explains how we collect, use, and safeguard information gathered from visitors to our Site. This policy does not apply to end-user data collected via our digital banking products or hosted services — that information is governed separately under our contractual agreements and security procedures outlined in Exhibit D of our Master Services Agreement.

1. Information We Collect

When you interact with our Site, we may collect two types of information:

a. Information You Voluntarily Provide
This includes information you may submit through forms such as:

Demo or contact requests
Event or webinar registrations
Newsletter sign-ups
Other marketing opt-ins

Information may include your:

Name
Email address
Company name
Job title
Phone number

b. Automatically Collected Data

We may use cookies and other tracking technologies to collect:

IP address
Browser type and device details
Operating system
Referring URL and pages visited
Date/time of access

2. How We Use Your Information

We use the collected data to:

Respond to inquiries and support requests
Provide you with relevant marketing or educational content (if opted in)
Improve our website experience and performance
Analyze site traffic and campaign effectiveness
Segment and personalize future communications

We do not use website visitor data to make automated decisions or profile individuals in a way that has legal or significant effects.

3. Cookies & Tracking

We use cookies to enhance your experience and to better understand how visitors engage with our website. You may disable cookies through your browser settings, though doing so may impact functionality.

4. Data Sharing & Third Parties

We do not sell your personal information. However, we may share data with trusted third-party service providers (e.g., CRM platforms, email marketing tools, website analytics tools) that support our operations, provided they agree to maintain confidentiality and security.

5. Data Security

While no system is impenetrable, Bankjoy maintains reasonable and appropriate physical, administrative, and technical safeguards to protect data collected through our website. This includes:

Secure form submissions (HTTPS)
Limited access controls
Use of reputable third-party platforms

For details on our broader data security procedures, see Exhibit D of our Master Services Agreement or contact us at security@bankjoy.com.

6. Your Choices

You may:

Opt out of marketing communications via “unsubscribe” links
Request access, correction, or deletion of your information by emailing privacy@bankjoy.com.

7. External Links

Our website may include links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of the Site signifies your acceptance of the revised policy.

9. Contact Us

For questions or concerns about this policy, please contact:

Email: privacy@bankjoy.com

Security inquiries: security@bankjoy.com

Mailing Address:
Bankjoy, Inc.
145 S. Livernois, Suite 261
Rochester Hills, MI 48307